Boost customer loyalty, streamline support, and drive in-store and online sales for retail businesses.
Send targeted offers and product recommendations directly to customers.
Keep customers informed with real-time order confirmations, shipping alerts, and delivery tracking.
Enable customers to ask questions or locate items while shopping in-store.
Remind customers about rewards, points, and special perks through WhatsApp.
Send time-sensitive offers and discounts to drive immediate purchases.
Notify customers when out-of-stock items are back.
Promote in-store events, launches, and VIP previews.
55%
Increase in repeat purchase rate
40%
Reduction in customer service inquiries
35%
Improvement in promotional campaign engagement
In the highly competitive retail sector, real-time personalized communication is key to driving sales and loyalty. WhatsApp gives retailers a direct channel to customers, helping them deliver promotions, updates, and assistance when it matters most.
WhatsApp bridges the gap between digital and physical retail. Whether a customer is shopping online or visiting a store, they can use WhatsApp to get assistance, check availability, or redeem promotions—creating a seamless omnichannel experience.
By using WhatsApp to share tips, product care instructions, and reorder reminders, retailers can build longer-term relationships that increase customer lifetime value and encourage repeat business.
Join leading retail companies using Alvio.ai to automate and optimize customer communication on WhatsApp.