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Imagine if you could chat with Loccitane directly through WhatsApp. Let them know you're interested.

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

10:42 AM

Are you coming for dinner on Sunday?

10:15 AM

Hello! I'm checking that for you... Your order...

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Yesterday

Can you send me that report by end of day?

Tuesday

John:John: I think we should try the north trail...

Monday

Have you seen that new movie? It was amazing!

10/15/23

Hey, are we still on for coffee tomorrow?

Common questions and answers about Loccitane and their services

We offer a 30-day return policy for products purchased online or in-store. Products must be unopened and in original packaging.

Yes, we prioritize natural ingredients and strive for sustainability in all our products.

Yes, customers can request samples with their online order or visit any L'Occitane store for free samples.

Once your order is shipped, you will receive a tracking number via email. You can also track your order through WhatsApp integration.

Yes, L'Occitane is committed to not testing on animals, and we adhere to cruelty-free practices in all product development.

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Information to be verified on the brand's official website.