Consent
Retain the source, context and date of consent before starting a conversation.
Alvio Compliance Pact
Deploy conversational AI within a controlled framework.
A set of controls, documents and deployment practices to address GDPR, the AI Act and human intervention from the start.
A shared responsibility
Alvio provides technical capabilities and a deployment framework. The customer remains responsible for defining the legal basis, purposes, required data and industry-specific rules.
The Alvio Pack
Guardrails visible throughout every journey.
Information
Clearly identify the organization, the purpose of the exchange and the use of an AI agent.
Objection
Give every person a simple way to object to further communications.
Human handoff
Escalate, notify and transfer the full context to a person at the right time.
Data minimization
Define which information is useful and avoid disproportionate collection.
Controlled access
Limit visible conversations, numbers and data according to roles and assignments.
Data-flow mapping
Document sources, integrations, destinations and intended retention periods.
Traceability
Retain the messages, actions, escalations and outcomes required to monitor the journey.
Deployment checklist
From use case to production monitoring.
The framework is tailored to your industry, channels, integrations and the nature of the information exchanged.
Scope
Purpose, audience, contact basis, prohibited wording, necessary data and escalation rules.
Verify
Consent, information, access, integrations, data flows and human-handoff scenarios.
Monitor
Tests, team feedback, incidents, objections, conversation quality and continuous improvement.
References and documentation
The Pact is informed by applicable rules and must be tailored with your legal and compliance teams.
CNIL — communications électroniquesRèglement européen sur l’IAACPR — devoir de conseilACPR — réglementation LCB-FT
This page presents the Alvio product framework and does not constitute legal advice or certification of your deployment.