Dhl isn't on WhatsApp yet

Imagine if you could chat with Dhl directly through WhatsApp. Let them know you're interested.

Dhl

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Dhl

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Dhl

Common questions and answers about Dhl and their services

How do I track my DHL package?

You can track your DHL package by entering your tracking number on our website, through our app, or by using our WhatsApp tracking feature.

What should I do if my package is delayed?

If your package is delayed, please contact DHL customer service for assistance. We will provide you with the latest updates and help resolve any issues.

How can I change my delivery address?

To change your delivery address, please contact DHL customer service as soon as possible. Changes are subject to terms and conditions.

What are DHL’s shipping restrictions?

DHL has specific shipping restrictions based on country and contents. Prohibited items include dangerous goods, illegal substances, and certain electronic devices. Please check our website for a detailed list.

How do I schedule a package pickup with DHL?

You can schedule a package pickup by using the DHL app, our website, or directly through WhatsApp by sending us a message with your pickup details.

What is DHL’s policy on lost or damaged packages?

In the rare event of a lost or damaged package, please report it to DHL customer service immediately. We will initiate an investigation and guide you through the claim process.

Information to be verified on the brand's official website.