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Imagine if you could chat with Ceva Logistics directly through WhatsApp. Let them know you're interested.

Ceva Logistics

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Ceva logistics

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Ceva Logistics

Common questions and answers about Ceva Logistics and their services

How do I track my shipment?

You can track your shipment using the tracking number provided at the time of shipment. Enter this number on our website or ask our WhatsApp bot for real-time updates.

What should I do if my shipment is delayed?

In case of a delay, please contact our customer service team through WhatsApp or email with your tracking number for detailed information.

Can I change my delivery address?

Yes, you can change your delivery address before your shipment is out for delivery. Please provide the new address details through our WhatsApp service.

What items are prohibited from shipping?

Prohibited items include but are not limited to hazardous materials, illegal substances, firearms, and perishable items without proper packaging. Please visit our website for a comprehensive list.

How do I claim for lost or damaged items?

Please report any lost or damaged items to our customer service via WhatsApp or email within 7 days of the delivery date, including your shipment details and a description of the issue.

What are the shipping rates?

Shipping rates vary based on the package weight, dimensions, destination, and service chosen. Please use the rate calculator on our website or contact us through WhatsApp for a quote.

Information to be verified on the brand's official website.