Marriott Bonvoy isn't on WhatsApp yet

Imagine if you could chat with Marriott Bonvoy directly through WhatsApp. Let them know you're interested.

Marriott Bonvoy

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Marriott bonvoy

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Marriott Bonvoy

Common questions and answers about Marriott Bonvoy and their services

Can I use my Marriott Bonvoy points to book a stay via WhatsApp?

Currently, bookings via WhatsApp need to be paid for with a credit card. However, you can manage bookings made with points through your Marriott Bonvoy account online or contact customer service for assistance.

How do I modify or cancel a booking made through WhatsApp?

To modify or cancel a booking, please reply to the booking confirmation message you received on WhatsApp, and our customer service team will assist you.

Are there any additional fees for booking through WhatsApp?

No, there are no additional fees for booking your stay through WhatsApp. We strive to provide the same great rates and specials.

Can I request room upgrades before my arrival using WhatsApp?

Yes, you can request room upgrades or any special room preferences through WhatsApp, and we will do our best to accommodate your needs subject to availability.

How do I ensure my Marriott Bonvoy loyalty points are credited when booking through WhatsApp?

Please ensure you provide your Marriott Bonvoy loyalty number when making a booking through WhatsApp. Your points will be credited to your account after your stay.

Can I receive local recommendations or concierge services through WhatsApp?

Absolutely! Our team is available to provide local recommendations, book tours, and offer concierge services directly through WhatsApp messaging.

Information to be verified on the brand's official website.