Hilton isn't on WhatsApp yet

Imagine if you could chat with Hilton directly through WhatsApp. Let them know you're interested.

Hilton

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Hilton

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Hilton

Common questions and answers about Hilton and their services

What is Hilton's cancellation policy?

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, you can contact our customer service.

Can I earn Hilton Honors points with my booking?

Yes, when you book directly through Hilton's official channels, including our website and WhatsApp service, you can earn Hilton Honors points.

Are pets allowed in Hilton hotels?

Pet policies vary by location, but many of our hotels are pet-friendly. Please check the hotel’s specific policy or contact the hotel directly for more information.

Do Hilton hotels offer free Wi-Fi?

Yes, Hilton offers free Wi-Fi to all Hilton Honors members. Non-members can sign up for free to access Wi-Fi during their stay.

How can I request a room with a specific view?

You can specify your room preferences when you book through WhatsApp or contact the hotel directly to request a specific view. We will do our best to accommodate your request based on availability.

What safety measures are in place at Hilton hotels?

Hilton has implemented enhanced cleaning practices, social distancing measures, and revised amenities and services across all hotels for the safety and comfort of our guests.

Information to be verified on the brand's official website.