AC

Accor Hotels isn't on WhatsApp yet

Imagine if you could chat with Accor Hotels directly through WhatsApp. Let them know you're interested.

AH

Accor Hotels

Online

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What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%
increase in lead response rate
24/7
24/7 business support available
67%
67% reduction in sales cycle

WhatsApp

MO

Mom

10:42 AM

Are you coming for dinner on Sunday?

2
AH

Accor hotels

10:15 AM

Hello! I'm checking that for you... Your order...

DA

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

S(

Sarah (Work)

Yesterday

Can you send me that report by end of day?

1
HG

Hiking Group

Tuesday

John:John: I think we should try the north trail...

EM

Emma

Monday

Have you seen that new movie? It was amazing!

MI

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

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Frequently Asked Questions about Accor Hotels

Common questions and answers about Accor Hotels and their services

What is the cancellation policy for Accor Hotels?

Our cancellation policy varies by the type of rate and hotel. Please refer to your booking details for specific information.

Can I earn loyalty points when booking through WhatsApp?

Yes, you can earn loyalty points for bookings made through WhatsApp by providing your loyalty program number.

Are pets allowed in Accor Hotels?

Many of our hotels are pet-friendly. Please check the hotel's policy or contact us directly for more details.

How can I request an early check-in or late check-out?

Requests for early check-in or late check-out can be made through WhatsApp and are subject to availability.

Do Accor Hotels offer airport shuttle services?

Some of our hotels offer airport shuttle services. Please inquire for availability and schedules.

How do I link my booking to my loyalty account?

You can link your booking to your loyalty account by providing your loyalty number during the booking process or by contacting us.

Information to be verified on the brand's official website.