Wayfair isn't on WhatsApp yet

Imagine if you could chat with Wayfair directly through WhatsApp. Let them know you're interested.

Wayfair

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Wayfair

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Wayfair

Common questions and answers about Wayfair and their services

What is Wayfair's return policy?

Wayfair offers a 30-day return policy for most items, with a full refund provided. Some restrictions apply, and return shipping costs may be deducted from your refund.

Does Wayfair offer assembly services?

Yes, Wayfair partners with Handy to offer professional assembly and installation services at an additional cost for many items.

How can I cancel my order?

Orders can be cancelled before they are shipped for a full refund. You can cancel your order through your account on the Wayfair website or by contacting customer service.

Does Wayfair offer international shipping?

Wayfair currently ships to the United States, Canada, Germany, and the United Kingdom. Shipping options and fees vary by location.

How do I track my Wayfair order?

You can track your order through the Wayfair website by logging into your account and visiting the 'My Orders' section, or you can now track your order directly through WhatsApp integration.

Can I purchase a Wayfair gift card?

Yes, Wayfair offers gift cards for purchase. These can be used to buy any product on the Wayfair website and make a great gift for friends and family.

Information to be verified on the brand's official website.