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Imagine if you could chat with Privalia directly through WhatsApp. Let them know you're interested.

Privalia

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Privalia

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Privalia

Common questions and answers about Privalia and their services

What is Privalia's return policy?

Privalia offers a 14-day return policy from the delivery date for most items, provided they are unused and in their original packaging.

How can I track my order?

Once your order has been shipped, you will receive a tracking link via email. You can also track your order directly in your Privalia account under 'My Orders'.

Do you offer international shipping?

Currently, Privalia ships only within the country of operation. Please check our website for updates on international shipping options.

Can I change my delivery address after placing an order?

It is not possible to change the delivery address after an order has been placed. Please ensure the correct address is provided at checkout.

How can I sign up for Privalia's loyalty program?

You can sign up for our loyalty program through our website or app. Joining is free and allows you to earn points with every purchase.

What payment methods do you accept?

Privalia accepts various payment methods including credit/debit cards, PayPal, and other local payment options depending on the country.

Information to be verified on the brand's official website.