Ocado isn't on WhatsApp yet

Imagine if you could chat with Ocado directly through WhatsApp. Let them know you're interested.

Ocado

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Ocado

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Ocado

Common questions and answers about Ocado and their services

How can I update my delivery address?

You can update your delivery address in your account settings on the Ocado website or app. For immediate changes to an active order, please contact customer support.

What is Ocado's return policy?

Ocado offers a hassle-free return policy. If you’re not satisfied with a product, you can return it within a reasonable timeframe for a refund or replacement.

Do you offer same-day delivery?

Yes, Ocado offers same-day deliveries in certain areas. Availability can be checked by entering your postcode on our website or app.

How do I cancel an order?

Orders can be cancelled or modified up until the cutoff time, detailed in your order confirmation. For assistance, contact customer support.

Can I add items to an existing order?

Yes, you can add items to your order up until the cutoff time. Simply visit your current order in the Ocado app or website and select 'Add to order'.

What payment methods do you accept?

Ocado accepts various payment methods including major credit/debit cards, PayPal, and Ocado vouchers. Payment options may vary based on your location.

Information to be verified on the brand's official website.