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Net A Porter isn't on WhatsApp yet

Imagine if you could chat with Net A Porter directly through WhatsApp. Let them know you're interested.

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Net A Porter

Online

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What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

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increase in lead response rate
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WhatsApp

MO

Mom

10:42 AM

Are you coming for dinner on Sunday?

2
NA

Net a porter

10:15 AM

Hello! I'm checking that for you... Your order...

DA

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

S(

Sarah (Work)

Yesterday

Can you send me that report by end of day?

1
HG

Hiking Group

Tuesday

John:John: I think we should try the north trail...

EM

Emma

Monday

Have you seen that new movie? It was amazing!

MI

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

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Frequently Asked Questions about Net A Porter

Common questions and answers about Net A Porter and their services

What is Net-A-Porter's return policy?

Items can be returned within 28 days of receipt for a refund or exchange. Items must be returned unused, with all original tags and packaging.

Does Net-A-Porter offer international shipping?

Yes, we offer worldwide shipping to over 170 countries.

How can I track my order?

Once your order has been dispatched, you will receive an email with tracking information. You can also track your order through your account on our website or directly via WhatsApp.

Can I change or cancel my order after it has been placed?

Orders can be cancelled or modified within a short time frame after placing. Please contact customer service immediately for assistance.

Do you offer gift wrapping?

Yes, we offer complimentary gift wrapping. You can select this option at checkout.

How do I know if an item will fit me?

We provide detailed size guides and product measurements for each item. Our customer service team can also provide personalized advice.

Information to be verified on the brand's official website.