Mercado Libre isn't on WhatsApp yet

Imagine if you could chat with Mercado Libre directly through WhatsApp. Let them know you're interested.

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

10:42 AM

Are you coming for dinner on Sunday?

10:15 AM

Hello! I'm checking that for you... Your order...

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Yesterday

Can you send me that report by end of day?

Tuesday

John:John: I think we should try the north trail...

Monday

Have you seen that new movie? It was amazing!

10/15/23

Hey, are we still on for coffee tomorrow?

Common questions and answers about Mercado Libre and their services

You can track your order through your Mercado Libre account under the 'My Purchases' section or directly ask for updates via our WhatsApp service.

We accept various payment methods including credit cards, debit cards, Mercado Pago, and other local payment options depending on your country.

Yes, products can be returned within the return period mentioned on the product page, provided they meet our return policy conditions.

To sell products on Mercado Libre, create a seller account, list your products with detailed descriptions, and set up payment and shipping options.

Yes, shopping on Mercado Libre is safe. We use secure payment methods and offer buyer protection to ensure a safe shopping experience.

Shipping times vary based on the seller, product, and delivery location. Estimated delivery times are provided on the product page and at checkout.

Information to be verified on the brand's official website.