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Imagine if you could chat with Farfetch directly through WhatsApp. Let them know you're interested.

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

10:42 AM

Are you coming for dinner on Sunday?

10:15 AM

Hello! I'm checking that for you... Your order...

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Yesterday

Can you send me that report by end of day?

Tuesday

John:John: I think we should try the north trail...

Monday

Have you seen that new movie? It was amazing!

10/15/23

Hey, are we still on for coffee tomorrow?

Common questions and answers about Farfetch and their services

Farfetch allows returns requested within 14 days of delivery. Items must be returned in their original condition with all tags attached.

Yes, Farfetch ships to over 190 countries worldwide.

Once your order is shipped, you will receive an email with tracking information. You can also track your order through your Farfetch account.

Unfortunately, it is not possible to modify an order once it has been placed. You would need to cancel the order and place a new one.

Farfetch accepts various payment methods including Visa, MasterCard, American Express, and PayPal.

All products on Farfetch are authenticated by an experienced team of luxury fashion experts.

Information to be verified on the brand's official website.