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Imagine if you could chat with Bol Com directly through WhatsApp. Let them know you're interested.

Bol Com

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Bol com

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Bol Com

Common questions and answers about Bol Com and their services

How can I return a product?

You can return your product within 30 days of receipt. Simply go to your orders, select the item you wish to return, and follow the instructions to complete your return.

Do you offer international shipping?

Currently, we only ship within the Netherlands and Belgium. Please check our website for updates on international shipping options.

How can I track my order?

Once your order has been shipped, you will receive a tracking link via email. You can also track your order through your Bol.com account under 'My Orders'.

Can I change or cancel my order after placing it?

Orders can be changed or cancelled if they haven't been processed yet. Please contact our customer service as soon as possible to request any changes.

What payment methods do you accept?

We accept various payment methods including iDEAL, credit card (Visa, MasterCard, American Express), and Bol.com gift cards.

How do I create a Bol.com account?

You can create an account by clicking 'Register' on our website and filling out your information. With an account, you can track orders, return items more easily, and receive personalized recommendations.

Information to be verified on the brand's official website.