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Imagine if you could chat with Bigbasket directly through WhatsApp. Let them know you're interested.

Bigbasket

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Bigbasket

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Bigbasket

Common questions and answers about Bigbasket and their services

What is BigBasket’s return policy?

BigBasket offers a no-questions-asked return policy. Customers can return products at the time of delivery if they are not satisfied with the quality or freshness of the product.

How do I modify my order after placing it?

Customers can modify their orders up to a certain time before the scheduled delivery time. Please check the app or website for specific cut-off times.

Does BigBasket deliver to my area?

BigBasket delivers to various cities across India. Please check the delivery serviceability by entering your pin code on the website or app.

What payment methods are accepted by BigBasket?

BigBasket accepts multiple payment methods including credit/debit cards, net banking, wallets, and cash on delivery.

How can I avail discounts on BigBasket?

Customers can avail discounts by applying coupon codes at checkout. Keep an eye on the offers section on the app or website for the latest promotions.

Can I schedule a delivery for a specific time?

Yes, BigBasket allows you to schedule deliveries according to your convenience. You can select the preferred delivery slot at the time of checkout.

Information to be verified on the brand's official website.