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Imagine if you could chat with Asos directly through WhatsApp. Let them know you're interested.

Asos

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Asos

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Asos

Common questions and answers about Asos and their services

How can I return an item?

You can return any item within 28 days of receiving your original order. Use the return label included in your package and follow the instructions on our website.

Do you offer student discounts?

Yes, we offer a 10% discount to students who are registered with our student program. Please visit our website to register and get your discount code.

Can I change my delivery address after ordering?

Unfortunately, once your order has been placed, we are unable to change the delivery address.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and Apple Pay.

How do I track my order?

You can track your order by clicking the 'Track Order' link in your order confirmation email or by logging into your ASOS account.

What is your policy on sustainable fashion?

We are committed to ethical and sustainable fashion. You can learn more about our efforts, including our responsible sourcing and recycling programs, on our website.

Information to be verified on the brand's official website.