WhatsApp for Healthcare

Enhance patient communication, appointment scheduling, and care delivery with secure WhatsApp messaging.

Benefits of WhatsApp for Healthcare

Appointment Reminders

Reduce no-shows with automated confirmations and reminders.

Remote Consultations

Support patients with video, audio, or text-based check-ins via WhatsApp.

Prescription Management

Send e-prescriptions and refill alerts to patients directly.

Health Education

Share care instructions, reminders, and wellness content to improve outcomes.

Healthcare Use Cases for WhatsApp

Post-Visit Follow-ups

Check in with patients after appointments to ensure continuity of care.

Triage Support

Use WhatsApp to assess symptoms before booking a consultation.

Patient Intake

Collect forms, history, and consent remotely via WhatsApp.

WhatsApp Impact in Healthcare

50%

Reduction in appointment no-shows

45%

Faster prescription turnaround

30%

Improvement in patient satisfaction

Healthcare Solutions for Leading Brands

AL
healthcare

Alain Afflelou

Key Features

  • Examen de vue numérique
  • Personnalisation en ligne de lunettes
  • Conseils professionnels
afflelou.com
AP
healthcare

apollo-hospitals

Key Features

  • 24/7 Patient Support
  • Real-time Appointment Scheduling
  • Prescription Refill Requests
apollohospitals.com
BA
healthcare

babylon-health

Key Features

  • AI Symptom Checker
  • 24/7 Virtual Consultations
  • Digital Health Records
babylonhealth.com
BI
healthcare

biogroup

Key Features

  • Appointment Management
  • Prescription Refills
  • Medical Consultations
www.biogroup.com
BU
healthcare

bupa

Key Features

  • 24/7 Support
  • Appointment Management
  • Healthcare Reminders
bupa.com
CL
healthcare

cleveland-clinic

Key Features

  • Appointment Management
  • Medication Reminders
  • 24/7 Support
my.clevelandclinic.org
CV
healthcare

cvs-health

Key Features

  • Automated Prescription Refills
  • Appointment Booking
  • Real-time Inventory Checks
CV
healthcare

cvs-pharmacy

Key Features

  • 24/7 Chat Support
  • Prescription Refill and Status Check
  • Vaccination Appointments
DO
healthcare

docplanner

Key Features

  • 24/7 Accessible Healthcare
  • Automated Appointment Reminders
  • Secure Data Exchange
docplanner.com
DO
healthcare

Doctolib

Key Features

  • Prise de rendez-vous en ligne
  • Rappels automatiques
  • Gestion de l'agenda
doctolib.fr
DO
healthcare

doctor-anywhere

Key Features

  • 24/7 Access to Healthcare
  • Instant Prescription Renewals
  • Real-time Appointment Scheduling
doctoranywhere.com
ES
healthcare

Essilor

Key Features

  • Opticiens partenaires
  • Personnalisation
  • Technologie Eyezen
essilor.fr
EU
healthcare

eurofins clinical diagnostics

Key Features

  • 24/7 Availability
  • Secure Data Handling
  • Automated Appointment Scheduling
eurofinsclinical.com
FO
healthcare

fortis-healthcare

Key Features

  • 24/7 Patient Support
  • Automated Appointment Scheduling
  • Prescription Management
fortishealthcare.com
FR
healthcare

fresenius-medical-care

Key Features

  • 24/7 Patient Support
  • Appointment Management
  • Treatment Information
freseniusmedicalcare.com
HA
healthcare

halodoc

Key Features

  • 24/7 Chat Support
  • Appointment Scheduling
  • Medication Delivery
halodoc.com
HC
healthcare

hca-healthcare

Key Features

  • 24/7 Automated Patient Support
  • Real-time Appointment Management
  • Prescription Management
hcahealthcare.com
IP
healthcare

ipsen

Key Features

  • 24/7 Availability
  • Medication Reminders
  • Dosage Information
ipsenpharma.com
KA
healthcare

kaiser-permanente

Key Features

  • 24/7 Availability
  • Secure Messaging
  • Health Reminders
kaiserpermanente.org
KR
healthcare

kry

Key Features

  • 24/7 Availability
  • Instant Messaging
  • Appointment Scheduling
KR
healthcare

Krys

Key Features

  • Prise de rendez-vous instantanée
  • Suivi de commande en temps réel
  • Conseils personnalisés
krys.com
LA
healthcare

labcorp

Key Features

  • Automated Appointment Scheduling
  • Real-Time Test Results
  • Patient Support
www.labcorp.com
MA
healthcare

mayo-clinic

Key Features

  • 24/7 Chat Support
  • Automated Appointment Reminders
  • Real-time Health Tips
mayoclinic.org
ME
healthcare

medicare

Key Features

  • Real-time Appointment Management
  • Secure Prescription Refills
  • Automated Reminders
www.medicarehealth.com
MG
healthcare

mgen

Key Features

  • Réponses Instantanées
  • Gestion des adhésions
  • Suivi des remboursements
NE
healthcare

netmeds

Key Features

  • 24/7 Pharmacy Access
  • Prescription Upload
  • Consultation Booking
netmeds.com
NH
healthcare

nhs

Key Features

  • 24/7 Support
  • Automated Appointment Scheduling
  • Prescription Management
www.nhs.uk
OP
healthcare

Optical Center

Key Features

  • Prise de rendez-vous rapide
  • Suivi de commande en temps réel
  • Conseils personnalisés
centreoptique.fr
OR
healthcare

orpea-group

Key Features

  • 24/7 Instant Support
  • Secure Conversations
  • Appointment Scheduling
orpea.com
PH
healthcare

pharmacy2u

Key Features

  • 24/7 Prescription Ordering
  • Real-Time Consultation
  • Medication Reminders
pharmacy2u.co.uk
PH
healthcare

pharmeasy

Key Features

  • 24/7 Support
  • Real-time Order Tracking
  • Medicine Availability Inquiry
pharmeasy.in
PI
healthcare

pingan-good-doctor

Key Features

  • 24/7 Medical Support
  • AI Symptom Checker
  • Personalized Health Dashboard
pingangooddoctor.com
PR
healthcare

practo

Key Features

  • Instant Appointment Scheduling
  • 24/7 Automated Patient Support
  • Prescription Refills and Reminders
www.practo.com
PR
healthcare

providence-health

Key Features

  • 24/7 Patient Support
  • Appointment Management
  • Prescription Management
providencehealth.com
QU
healthcare

quest-diagnostics

Key Features

  • 24/7 Automated Support
  • Appointment Management
  • Test Result Notifications
questdiagnostics.com
RI
healthcare

rite-aid

Key Features

  • 24/7 Availability
  • Prescription Management
  • Appointment Scheduling
riteaid.com
RO
healthcare

roche-diagnostics

Key Features

  • Prise de rendez-vous automatisée
  • Réponses instantanées 24/7
  • Notifications et rappels
roche.fr
RX
healthcare

rx-global

Key Features

  • 24/7 Availability
  • Automated Reminders
  • Secure Conversations
www.rx-global.com
SA
healthcare

sanofi

Key Features

  • 24/7 Support
  • Medication Reminders
  • Program Enrollment
sanofi.com
SY
healthcare

synlab

Key Features

  • Automated Appointment Scheduling
  • Direct Test Results Delivery
  • 24/7 Automated Patient Support
www.synlab.com
TA
healthcare

tata-1mg

Key Features

  • Prescription Management
  • Lab Test Booking
  • Order Tracking
tata1mg.com
TE
healthcare

teladoc-health

Key Features

  • 24/7 Access to Healthcare
  • Prescription Refill Requests
  • Appointment Scheduling
teladochealth.com
UT
healthcare

utmb

Key Features

  • 24/7 Patient Support
  • Automated Appointment Reminders
  • Real-time Health Tips
www.utmbhealthcare.com
WA
healthcare

walgreens

Key Features

  • 24/7 Customer Support
  • Prescription Management
  • Vaccine Appointment Scheduling
walgreens.com
WA
healthcare

walgreens-boots-alliance

Key Features

  • 24/7 Availability
  • Multi-language Support
  • Prescription Management
walgreens.com
WI
healthcare

withings-health

Key Features

  • Real-Time Health Data Sharing
  • Personal Health Dashboard
  • Automated Medication Reminders
withings.com
ZO
healthcare

zocdoc

Key Features

  • Appointment Scheduling
  • Automated Reminders
  • Real-time Availability
zocdoc.com

Frequently Asked Questions about WhatsApp for Healthcare

WhatsApp Solutions for Healthcare

Modernizing Patient Engagement with WhatsApp

WhatsApp gives healthcare providers a secure, fast, and accessible way to stay in touch with patients—reducing friction in communication and supporting better health outcomes.

Reducing Missed Appointments and Delays

With automated reminders and easy rescheduling options, WhatsApp helps clinics reduce no-shows and operate more efficiently.

Personalizing the Care Journey

Healthcare is personal. WhatsApp lets providers stay close to patients—checking in, sharing reminders, and guiding them through every step of their treatment plan.

Ready to transform your healthcare business?

Join leading healthcare companies using Alvio.ai to automate and optimize customer communication on WhatsApp.