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SNCF Connect & Tech isn't on WhatsApp yet

Imagine if you could chat with SNCF Connect & Tech directly through WhatsApp. Let them know you're interested.

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sncf_connect_tech

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What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

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93% increase in lead response rate
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WhatsApp

MO

Mom

10:42 AM

Are you coming for dinner on Sunday?

2
SC

SNCF Connect & Tech

10:15 AM

Hello! I'm checking that for you... Your order...

DA

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

S(

Sarah (Work)

Yesterday

Can you send me that report by end of day?

1
HG

Hiking Group

Tuesday

John:John: I think we should try the north trail...

EM

Emma

Monday

Have you seen that new movie? It was amazing!

MI

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

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Frequently Asked Questions about SNCF Connect & Tech

Common questions and answers about SNCF Connect & Tech and their services

How can I change my ticket?

You can change your ticket details directly through the SNCF Connect & Tech app or website, or by contacting our customer support through WhatsApp.

What is the refund policy?

Refunds are available for eligible tickets up to 48 hours before departure. Specific conditions apply depending on your ticket type.

Are there any discounts for frequent travelers?

Yes, SNCF Connect & Tech offers loyalty programs and discounts for frequent travelers. Please check our website or contact us for more details.

Is international travel available?

Yes, we offer international travel options to several destinations across Europe. Please inquire for specific routes and availability.

Can I book tickets for someone else?

Absolutely. You can book tickets for other passengers, just ensure you enter their correct information when booking.

What should I do if my train is cancelled?

In the event of a cancellation, you will be notified and offered alternative travel options or a refund. Please contact us for immediate assistance.