Fedex isn't on WhatsApp yet

Imagine if you could chat with Fedex directly through WhatsApp. Let them know you're interested.

Fedex

Online

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%

increase in lead response rate

24/7

24/7 business support available

67%

67% reduction in sales cycle

Mom

10:42 AM

Are you coming for dinner on Sunday?

Fedex

10:15 AM

Hello! I'm checking that for you... Your order...

Dad

Yesterday

I fixed your bike, it's ready whenever you want to pick it up...

Sarah (Work)

Yesterday

Can you send me that report by end of day?

Hiking Group

Tuesday

John:John: I think we should try the north trail...

Emma

Monday

Have you seen that new movie? It was amazing!

Mike

10/15/23

Hey, are we still on for coffee tomorrow?

Frequently Asked Questions about Fedex

Common questions and answers about Fedex and their services

How can I change my delivery address?

You can change your delivery address by contacting our customer service or through the FedEx Delivery Manager service on our website.

What should I do if my package is delayed?

If your package is delayed, please get in touch with our customer support for detailed information and assistance.

How do I schedule a package pickup?

You can schedule a package pickup through our website, by calling customer service, or directly through our WhatsApp integration by sending your pickup details.

Can I track my package without a tracking number?

It's challenging to track a package without a tracking number. However, you might be able to use reference numbers or contact customer support for help.

What is FedEx's policy on lost packages?

In the rare event of a lost package, FedEx conducts a thorough investigation and provides a resolution based on the outcome. We recommend contacting our support team for assistance.

How do I file a claim for a damaged package?

Claims for damaged packages can be filed through our website or by contacting customer service directly. You'll need to provide documentation including photos and details of the damage.

Information to be verified on the brand's official website.